The Salesforce course focuses on providing a comprehensive understanding of the Salesforce platform and how it can be leveraged for effective customer relationship management.
Students will learn how to create, update, and organize customer data using various Salesforce objects such as leads, contacts, and accounts.
The course delves into creating, tracking, and managing sales opportunities, including the implementation of sales processes and pipelines.
Students will gain expertise in designing automation workflows and processes to streamline business operations within Salesforce.
Change Management oversees controlled alterations to the environment, and Release Management ensures the successful deployment of changes.
The course teaches students to create custom reports, analyze data, and build interactive dashboards to visualize insights.